Terms of Service

Service Description

Velsent provides subscription-based SEO software, API services, and website optimization tools.

Customers purchase access to our platform and receive digital services through their account dashboard and API credentials.

Account Registration

Users are responsible for maintaining the security of their account and API keys.

You must provide accurate information during registration and keep your account information up to date.

Subscription Plans

Access to Velsent services is provided through monthly or yearly subscription plans.

Plan limits, API quotas, and pricing are displayed on the website and may vary between subscription levels.

API Usage

Each successful API request counts toward the usage limits of the customer's active subscription plan.

Customers may not attempt to bypass usage limits, abuse the API, or interfere with the operation of the platform.

Acceptable Use

You agree not to use our services for:

  • Illegal activities
  • Fraudulent activities
  • Distribution of malware
  • Unauthorized access attempts
  • Activities that violate applicable laws

Payments

Payments are processed through trusted third-party payment providers, including PayPal.

Subscription fees are charged in advance for the selected billing period.

Refund Policy

Velsent offers a 7-day money-back guarantee for eligible purchases. Refund requests must be submitted within 7 days of the original purchase date.

Refund requests submitted after the guarantee period may not be eligible for reimbursement.

Chargebacks and Payment Disputes

Customers should contact our support team before initiating a chargeback or payment dispute.

Fraudulent chargebacks may result in account suspension or termination.

Service Availability

We strive to maintain reliable service availability but do not guarantee uninterrupted operation at all times.

Scheduled maintenance, upgrades, or circumstances beyond our control may temporarily affect service availability.

Limitation of Liability

To the maximum extent permitted by law, Velsent shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our services.

Termination

We reserve the right to suspend or terminate accounts that violate these Terms of Service or engage in fraudulent activity.

Changes to These Terms

We may update these Terms of Service from time to time. Updated versions will be published on this page.

Contact Information

Questions regarding these Terms of Service may be submitted through our Contact page or support system.